ForgeLabs

AI for commerce

AI agents that help customers discover, order, and follow up.

Connect customer conversations to an approved product catalog, order workflow, CRM, and human sales team.

Discuss your system

What the system improves

Useful product recommendations

Structured WhatsApp order journeys

Connected sales and customer records

Commerce journey

From product question to a clean sales handoff.

Product discovery

Recommend products from a current catalog using customer needs, price range, availability, and approved rules.

Order capture

Collect items, quantities, customer details, and delivery preferences before confirmation.

Support

Answer approved delivery, return, product, and order questions across connected channels.

Zerko connection

Use Zerko Market and Zerko Sales AI where they fit the catalog, CRM, WhatsApp, and follow-up workflow.

Questions

Can the AI recommend products?

Yes, when recommendations come from a maintained catalog and follow clear availability and business rules.

Can it take payment?

It can connect customers to approved payment steps. Final confirmation and payment handling depend on the selected provider and business workflow.