ForgeLabs
Legal

Privacy Policy

This policy explains how ForgeLabs collects, uses, discloses, and protects personal information when you use our website or engage our services.

Effective date: May 18, 2026. This policy applies to ForgeLabs services, project engagements, and digital properties that reference it.

Information we collect

  • Contact and profile details you submit through forms, email, calls, or project onboarding.
  • Project and operational data required to deliver automation, software, SEO, and GEO services.
  • Technical and usage data such as browser type, pages visited, referral sources, and approximate location.
  • Billing and transaction records where needed to run engagements and comply with legal obligations.

How we use information

  • To respond to inquiries, assess needs, and propose services relevant to your business goals.
  • To design, build, test, maintain, and improve client systems and delivery workflows.
  • To monitor service quality, protect platforms from abuse, and troubleshoot incidents.
  • To send essential project communications and occasional updates about relevant service capabilities.

Legal bases for processing

  • Performance of a contract where we deliver services or prepare to enter into an agreement.
  • Legitimate interests in operating, securing, and improving our business and website.
  • Consent where required, including optional marketing communications or analytics preferences.
  • Compliance with legal and regulatory obligations, including accounting and recordkeeping duties.

Data sharing and processors

  • We share data only with vetted providers that support hosting, analytics, communication, billing, and security.
  • Service providers process information under contractual confidentiality and data protection obligations.
  • We may disclose information where required by law, court order, or legitimate law enforcement request.
  • We do not sell personal information and we do not trade client data for third-party advertising profit.

Retention and deletion

  • We retain personal data only as long as needed to provide services, fulfill contracts, and meet legal duties.
  • Retention periods vary by data category, risk profile, and applicable statutory requirements.
  • When information is no longer necessary, it is securely deleted, anonymized, or archived with restricted access.

Your rights

  • Depending on your jurisdiction, you may request access, correction, deletion, restriction, or portability of your data.
  • You may object to certain processing activities and withdraw consent where processing relies on consent.
  • You may lodge a complaint with a relevant supervisory authority if you believe your rights were violated.

Cookies and similar technologies

  • We use cookies and similar technologies to operate core site functionality and understand usage patterns.
  • Non-essential analytics tools are used to improve performance, content quality, and user experience.
  • You can control cookies through your browser settings and, where available, our consent controls.

Security safeguards

  • We apply technical and organizational controls designed to protect confidentiality, integrity, and availability.
  • Controls include access management, encryption in transit where appropriate, and operational monitoring.
  • No internet transmission or storage system is completely secure, but we continuously improve our safeguards.